Availability for 9x5 Support

This is our generic availability for 9x5 support. Your Order Form may define a different time range Business Hours and Days that prevails over these generic terms. 

Default Business Hours means the next hours in business days:

  1. Europe: 9:00 a.m. - 6:00 p.m. Central European Time
  2. America: 8:00 a.m. - 5:00 p.m. Eastern Standard Time
  3. Asia: 10:30 a.m. - 7:30 p.m. India Standard Time 

Business Days are Monday through Friday, excluding OpenNebula Systems company holidays

OpenNebula Systems EU Company Holidays in 2020: January 1st and 6th, April 9th and 10th, May 1st and 15th, October 12th, November 2nd and 9th, December 7th, 8th and 25th

OpenNebula Systems US Company Holidays in 2020: January 1st and 20th, February 17th, April 20th, May 25th, July 3rd, September 7th, October 12th, November 11th and 26th, and December 25th.

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