Availability for 9x5 Support

This is our generic availability for 9x5 support. Your Order Form may define a different time range Business Hours and Days that prevails over these generic terms. 

Default Business Hours means the next hours in business days:

  1. Europe: 9:00 a.m. - 6:00 p.m. Central European Time
  2. America: 8:00 a.m. - 5:00 p.m. Eastern Standard Time
  3. Asia: 10:30 a.m. - 7:30 p.m. India Standard Time 

Business Days are Monday through Friday, excluding OpenNebula Systems company holidays

OpenNebula Systems EU Company Holidays in 2022: January 1st and 6th, April 14th and 15th, May 2nd and 16th, July 25th, August 15th, October 12th, November 1st and 9th, December 6th, 8th and 26th

OpenNebula Systems US Company Holidays in 2022: January 17th, February 21st, April 18th, May 30th, June 20th, July 5th, September 5th, October 10th, November 10th and 24th, and December 26th.

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