Availability for 9x5 Support

This is our generic availability for 9x5 support. Your Order Form may define a different time range Business Hours and Days that prevails over these generic terms. 

Default Business Hours means the next hours in business days:

  1. Europe: 9:00 a.m. - 6:00 p.m. Central European Time
  2. America: 8:00 a.m. - 5:00 p.m. Eastern Standard Time
  3. Asia: 10:30 a.m. - 7:30 p.m. India Standard Time 

Business Days are Monday through Friday, excluding OpenNebula Systems company holidays

  • OpenNebula Systems EU Company Holidays in 2017: March 20th, April 13rd and 14th, May 1st, 2nd and 15th, July 25th, August 15th, October 12nd, November 1st and 9th, December 6th, 8th and 25th

  • OpenNebula Systems US Company Holidays in 2017: April 17th, May 29th, July 4th, September 4th, October 9th, November 11th and 23rd, December 25th

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