Solution Provider Partners create solutions around OpenNebula, usually bundled or integrated with other open-source components, and provide direct customer support for it. They redistribute the software under the OpenNebula brand name to end customers as part of their solution following a licensing or a subscription model. The Partner adds value by providing a solution customized to solve a well-defined business problem, usually in vertical-specific domains. Solution Providers are large companies that must have specialized support teams for first and second level support of mission critical production applications. OpenNebula Systems provides the Partner with third level support by helping in the resolution of advanced and specialized operational problems that cannot be solved by Partner’s support team.